CORONAVIRUS

 

With the ongoing crisis I would like to assure our current and pending future clients that the team here at Airfibre will continue to work extremely hard to maintain our best level of service. While demand for broadband has hugely increased in recent weeks I trust everyone can appreciate our teams health is critical to our continued provision of your service. For that reason any new installation or technical call out may take a little longer than usual. we will also be restricting call outs for engineers to ensure only necessary journeys are made. Our team have extra tasks to complete to keep them and you safe and we would greatly appreciate your assistance in keeping distance from our staff during any visit.

 

We would ask that if any symptoms by anyone in the property are apparent that you disclose them BEFORE a member of our team may visit. Our field based team will be wearing masks and gloves while inside property for their safety.

 

Our team also have families and loved ones at home and while the advice is to stay at home, in our line of work it simply is not possible for many of us so please respect our staff and what they continue to do to provide the service.

 

We will continue to do everything we can for our clients throughout this difficult time. Please again respect our members of staff as everyone is doing everything they possibly can to ensure you keep In touch with loved ones and the world through our service.

 

For those waiting to join our service, we will do all we can to assist but ask you be kind and patient with our team as they are doing everything they can each day to assist as many as possible. It may take a little longer to reply to you but we will reply.

 

A reminder of our contact numbers:-

 

HQ 02838 440038

 

Enniskillen office 02866 335024

 

Technical support text – 07520 632992

Email [email protected]

 

We wish you and your families and friends love and good health from all the team here, and are extremely proud to continue to serve our local communities.

 

Stay safe

Airfibre